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Warranty

Warranty Information

Brand

WarrantyExtended WarrantyWarranty ConditionsFaulty Items
AEG 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with AEG. To understand full terms and conditions and discover what your AEG power tool is covered for please see the AEG warranty conditions. Please call AEG on 0800 389 0305 and ask for Customer Serivces, They will arrange to collect your product, repair it and return it (there may be a charge for carriage).
Bosch 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Bosch. To understand full terms and conditions and discover what your Bosch power tool is covered for please see the Bosch warranty conditions. Please call Bosch on 0844 736 0109 from here Bosch will arrange collection for the tool, repair it and return it.
Alternatively fill out the online collection formto book a collection.
Bostitch 1 Year Standard Please visit Bostitch's website for more information on Extended Warranties. To understand full terms and conditions and discover what your Bostitch tool is covered for please see the Bostitch warranty conditions. Please contact a member of our Customer Services on 01376 327 454 and we will assess the problem and advise of the best course of action to rectify any issues.
Dewalt (Black & Decker) 1 Year Standard Register the XR range of products within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Dewalt. To understand full terms and conditions and discover what your Dewalt power tool is covered for please see the Dewalt warranty conditions. Please call Dewalt on 01753 511 234 from here Dewalt will advise the best course of action. Dewalt also offer a collection service for the tool if a fault is diagnosed.

If you have an authorised Dewalt repair agent nearby you may have your item repaired under warranty. Find your nearest authorised Dewalt repair agent.
Mafell 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Mafell To understand full terms and conditions and discover what your Mafell tool is covered for please see Mafeel's warranty conditions. If your item is under 30 days old please contact a member of our Customer Services on 01376 327 454 and we will assess the problem and advise of the best course of action.
Fein 1 Year Standard Register within 6 weeks of purchase and receive an extra 2 years warranty. Please register online here with Fein. To understand full terms and conditions and discover what your Fein tool is covered for please see the Fein warranty conditions. Please contact a member of our Customer Services on 01376 327 454 and from here we will advise the best course of action to rectify any issues.
Festool 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Festool. To view the wide range of additional services provided by Festool please visit My Festool Services. Please call 01284 760791, from here Festool (TTS) will advise the best course of action to get any issues rectified. Festool also offer a direct collection service.
Hitachi 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Hitachi.. To understand full terms and conditions and discover what your Hitachi power tool is covered for please see the Hitachi warranty conditions. Please call Hitachi on 01908 660 663 from here Hitachi will advise the best course of action. Hitachi also offer a collection service from any address.

If you have an authorised Hitachi repair agent nearby you may have your item repaired under warranty. Find your nearest authorised Hitachi repair agent.
Karcher 1 Year Standard Pressure Washers
Any K2 – 2 years
K4 – K7 (excluding ecologic machines) – 3 years
Any ecologic machine – 5 years
All yellow steam cleaners – 2 years
White steam cleaners – 2 years
Window vac – 2 years
All Multi-Purpose Vacuums – 2 years
The warranty shall not apply to defects caused by misuse, neglect, accident, improper storage, installation or handling, frost damage, repair or alteration not carried out or authorised by Karcher or the use of incorrect electrical supply voltage, contaminated water supply or unsuitable chemicals.

The warranty applies to H&G products used for domestic use only and shall not apply to any products used for commercial purposes.
If your item is under 28 days old please contact a member of our Customer Services on 01376 327 454.

For any Karcher items older than 28 days please call 01295 752200, from here Karcher will assess the problem and if needed collect and return your tool.

If you have an authorised Karcher repair agent nearby you may have your item repaired under warranty. Find your nearest authorised Karcher repair agent
Makita 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Makita. To understand full terms and conditions and discover what your Makita tool is covered for please see the Makita warranty conditions. Please contact a member of our Customer Services on 01376 327 454 and from here we will advise the best course of action to rectify any issues.
Metabo 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty (XXL 3 Year Warranty). Please register online here with Metabo.. To understand full terms and conditions and discover what your Metabo tool is covered for please see the Metabo warranty conditions. Please contact a member of our Customer Services on 01376 327 454 and from here we will advise the best course of action to rectify any issues.

If you have an authorised Metabo repair agent nearby you may have your item repaired under warranty. Find your nearest authorised Metabo repair agent.
Milwaukee 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Milwaukee.. To understand full terms and conditions and discover what your Milwaukee tool is covered for please see the Milwaukee warranty conditions. Please call Milwaukee on 0800 389 0305 and ask for Customer Services. They will arrange to collect your product, repair it and return it (there may be a charge for carriage).
Panasonic 1 Year Standard Register within 30 days of purchase and receive an extra 2 years warranty. Please register online here with Panasonic.. To understand full terms and conditions and discover what your Panasonic tool is covered for please see the Panasonic warranty conditions. Please call Panasonic's Service Provider Salco Tools on 02380 737 355 from here they'll advise the best course of action to rectify any problems.
Sealey 1 Year Standard All Sealey products are covered by a minimum 1 year parts and labour guarantee. Hand Tools are covered by a no-quibble lifetime guarantee against manufacturing defects. To understand full terms and conditions and discover what your Sealey tool is covered for please see the Sealey warranty conditions. Please contact a member of our Customer Services on 01376 327 454 and from here we will assess the problem and advise of the best course of action to rectify any issues.

If your product was sent direct from Sealey we may be able to arrange a collection from yourself directly with Sealey.
Paslode 1  or 2 Year Standard All Paslode products come with a 1 or 2 year warranty as standard. To understand full terms and conditions and discover what your Senco tool is covered for please see the Paslode warranty conditions. Please contact a member of our Customer Services on 01376 327 454 and from here we will assess the problem and advise of the best course of action to rectify any issues.